Shipping policy
First of all, thank YOU so much for placing an order. We are truly grateful for you and are honored to be on this healing journey with you.
FAQ
How much is shipping?
Standard Ground Shipping is free on all 6-Pack orders. For smaller packs or upgraded expedited shipping options, shipping costs will be calculated and paid for at checkout.
How can I track my shipment?
You will receive a shipping confirmation email with tracking information within two business days of placing your order. The email will confirm that your order (or part of your order) has shipped. You may receive multiple emails if items ship separately.
Do you ship DrinkFolks internationally?
We currently do not ship outside of the United States. DrinkFolks is available for delivery within the contiguous United States (lower 48 states, including the District of Columbia).
How long does DrinkFolks take to ship?
After placing your order, standard delivery typically takes 5–10 business days to arrive. The exact arrival timeframe depends on the shipping method selected, product SKU, and delivery destination.
Can I return the product I ordered?
Due to the perishable and consumable nature of our products, all sales are final. If your order arrives damaged or incorrect, please reach out to us at sales@drinkfolks.com so we can make it right.
Do you sell at retail locations?
Yes! You can find DrinkFolks at grocers, stockists, and retail locations near you by visiting our Store Locator page.
Shipping Methods & Policies
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Rates & Options: Standard Ground Shipping is complimentary on all 6-Pack orders. For smaller order sizes or expedited delivery (Third Day, Second Day, or Overnight Service), applicable shipping rates are calculated at checkout.
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Processing Time: We process and ship orders within 48 hours of placement once funds clear. Orders are processed and dispatched during standard business hours (Monday through Friday, 9:00 AM – 5:00 PM EST, excluding federal holidays).
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Title & Risk of Loss: Title and risk of loss pass to you upon transfer of products to our delivery carrier. Shipping and delivery dates are estimates and cannot be strictly guaranteed. DrinkFolks is not liable for carrier delays.
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Emails About Your Order
After placing an order on drinkfolks.com, you will receive automated email updates regarding your purchase:
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Order Confirmation: Confirms receipt of your order and includes your unique order number. Please keep this for your records.
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Shipment Confirmation: Sent as soon as your order (or portion of your order) leaves our facility, complete with tracking links.
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Important Order Notices: Issued if there are processing delays, address verification issues, or inventory updates. If you receive a notice requiring action, please email us immediately at sales@drinkfolks.com.
Tracking & Order Status
Tracking numbers are generated at our fulfillment warehouse as orders are packed. Tracking availability and carrier details may vary depending on destination and shipping tier selected.
To check your order status:
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Check Your Email: Updates and carrier tracking links are sent to the email address provided at checkout.